This Hotel Receptionist & Opera PMS Hotel Software Training course will teach you the basic office skills necessary to excel as a Hotel Receptionist. Build knowledge at your own pace and study various subjects, such as Microsoft Office, Telephone etiquette, the reservation process and database management.
Our learning material is available to students 24/7 anywhere in the world, so it’s extremely convenient. These intensive online courses are open to everyone, as long as you have an interest in the topic! We provide world-class learning led by IAP, so you can be assured that the material is high quality, accurate and up-to-date.
What are the requirements?
- You must be 16 or over
- You should have a basic understanding of English, Maths, and ICT
- You will need a computer or tablet with internet connection and Microsoft Office installed on to it (or access to one)
What skills will I gain?
- Produce standard documents and learn how to handle difficult customers
- Gain practical knowledge of communication over the telephone
- Become a master of Microsoft Office and Social Media handling
- Understand accurate data management and record keeping
- Learn how to efficiently arrange travel and accommodation
- Learn best practice for management and customer service
What is the target audience?
- Job hunters & School Leavers
- College or University student & graduates
How will I be assessed?
At the end of the course, you will have one Quiz test that will be marked automatically and you will be received an instant grade.
You will have a mock exam that you can prepare yourself for the final exam. After successfully passed your exam, you only need to pay £30 for your certificate.
What Certification am I going to receive?
If you pass the exam successfully then you will be awarded a Certificate in Hotel Receptionist & Opera PMS Hotel Software Training.
What careers can I get with this qualification?
With this diploma, you are able to fulfill various roles, such as:
- Switchboard Operator
- Front Desk Operator
- Front Desk Supervisor
- Front Desk Manager
- Hotel Receptionist
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آخر تحديث January 17, 2018